Frequently Asked Questions
Quickly resolve your doubts on how MyTurn can optimize and automate your business management.
It's highly intuitive and fast! First, you must create a branch and set its opening hours. Next, add the services performed at that location. Finally, create a professional's profile, link them to the branch, and set their own working hours and available services. That's it! All that's left is to make your business link public from settings so your clients can start booking instantly.
MyTurn automates the entire process: your clients can book on their own 24/7. This saves you hours of daily management, allows you to charge upfront deposits to prevent no-shows, and gives you total real-time control of your schedule from any device.
Yes, we offer a Free forever plan, which is perfect for testing the system and managing up to 50 appointments per month at no cost. If your business grows and you need more capacity or advanced features, you can easily upgrade to our affordable paid plans anytime.
Not at all! MyTurn is a 100% cloud-based platform. You can access your account from any smartphone, tablet, or computer simply using your regular web browser. There are no downloads required or complex installations.
Yes. Even if you work solo and are the only person in your business, the system requires you to create a professional profile under your name to receive bookings. Keep in mind that a 'professional' in the system is simply a visible calendar and not necessarily a separate user account with a password that needs to log in. You can seamlessly assign the same email address you use for your main account to this profile.
The platform is ready for that. You can set days off directly from each professional's profile. If the professional already had appointments scheduled during that time, the system will alert you so you can reassign them to a colleague, reschedule them, or cancel them, keeping your agenda perfectly organized.
Linking your Mercado Pago account takes just a few clicks and offers total flexibility. When offering a service, you can enforce a mandatory deposit (whether partial or full) to confirm a booking, or simply give your clients the option to pay in advance if they prefer.
Implementing upfront payments drastically reduces no-shows (by up to 40%). For cases where cancellations do happen, you are in full control: you can set your own cancellation policies and establish rules on how to handle the retained money in each situation.